Shipping Policy
At ROY DIAMOND, we ensure safe, secure, and timely delivery of our diamond and gold jewellery.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation
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Custom-made or made-to-order jewellery may require additional processing time (this will be communicated at checkout or by email)
Orders are not processed on Sundays or public holidays.
Shipping Locations
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Domestic Shipping: All over India
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International Shipping: Available to selected countries (subject to customs regulations)
Estimated Delivery Time
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Within India: 3–7 business days after dispatch
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International Orders: 7–15 business days after dispatch (may vary due to customs clearance)
Delivery timelines are estimates and may be affected by courier delays, weather conditions, or customs procedures.
Shipping Charges
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Shipping charges (if applicable) are clearly displayed at checkout
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Any customs duties, import taxes, or local charges for international orders are the responsibility of the customer
Shipping Partners & Tracking
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Orders are shipped via trusted, insured courier partners
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Once shipped, a tracking number will be shared via email or SMS
Packaging & Insurance
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All jewellery is shipped in secure, tamper-proof packaging
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High-value shipments are insured for transit protection
Incorrect or Incomplete Address
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Customers are responsible for providing an accurate shipping address
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ROY DIAMOND is not responsible for delays or losses due to incorrect address details
Damaged or Lost Shipments
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If your order arrives damaged, contact us within 48 hours of delivery with photos/videos
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In rare cases of lost shipments, we will coordinate with the courier partner to resolve the issue
Contact for Shipping Queries
For shipping-related questions, contact us at:
Business Name: ROY DIAMOND
Email: connect.roydiamond@gmail.com
Phone: +91 6352455932
Business Address:
33, Momai Nagar Society,
Simada Naka,
Surat – 395006,
Gujarat, India
GST Number: 24HDIPD55081ZB