Terms & Conditions

ROY DIAMOND

Welcome to ROY DIAMOND. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General

  • ROY DIAMOND operates this website to sell diamond and gold jewellery.

  • By using this site, you confirm that you are at least 18 years of age or accessing the site under parental supervision.

  • We reserve the right to update or modify these terms at any time without prior notice.

Product Information

  • All products are described as accurately as possible.

  • Jewellery images are for reference only; slight variations in color, design, or finish may occur due to photography or screen settings.

  • Diamond and gold weights may vary slightly due to the handcrafted nature of jewellery.

Pricing & Payments

  • All prices are listed in INR (₹) unless otherwise stated.

  • Prices are subject to change without notice.

  • Payments are processed securely through trusted third-party payment gateways.

  • ROY DIAMOND does not store your payment details.

Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to:

    • Pricing errors

    • Stock unavailability

    • Suspected fraud or unauthorized transactions

  • In such cases, a full refund will be processed.

Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.

  • Delivery timelines are estimates and may vary due to courier or external factors.

  • ROY DIAMOND is not responsible for delays beyond our control.

Returns, Refunds & Cancellations

  • Returns and refunds are governed by our Return & Refund Policy.

  • Custom-made, engraved, or personalized jewellery is non-returnable.

  • Order cancellations are allowed only within the specified time mentioned in the Refund Policy.

Intellectual Property

  • All content on this website, including images, logos, text, and designs, is the property of ROY DIAMOND.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

Limitation of Liability

  • ROY DIAMOND shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the value of the purchased product.

User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to breach website security

  • Misuse content or intellectual property

Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat courts.

Contact Information

For questions regarding these Terms & Conditions, contact us at:

Business Name: ROY DIAMOND
Email: connect.roydiamond@gmail.com
Phone: +91 6352455932
Business Address:
33, Momai Nagar Society,
Simada Naka,
Surat – 395006,
Gujarat, India
GST Number: 24HDIPD55081ZB